One of the institute’s most popular training topics

Session Overview and Purpose

The level of personal and professional achievement we enjoy is in direct proportion to our personal level of self-understanding combined with our understanding of others, and our ability to effectively leverage that combined knowledge to get along with and positively influence the maximum number of people most often for mutual benefit. This most important of all skills is called ‘Behavioural Intelligence’.

Behavioural Intelligence is the cornerstone of all effective individuals, managers and organisations alike, as it is as a result of behavioural intelligence that:

• Personal, professional and commercial relationships are maintained.
• Superior individual, team and company performance is managed.
• Conflict is effectively resolved, communication is maintained, and individual personalities are successfully matched with professional responsibilities.

This programme is designed to assist participants to understanding their personal behavioural style and the behavioural styles of others, in order for them to more effectively manage themselves and appreciate, understand, assist, positively influence and manage others for mutual benefit.

Who will benefit

Individuals wishing to improve their ability to interpersonally relate with, manage, motivate, coach, influence, co-operate with and inspire others, including sales and marketing practitioners, supervisors, managers, company directors, the self-employed and sporting coaches.

Outcomes

• Participants will be able to:
• Improve their personal and professional performance through behavioural intelligence.
• Confidently and competently identify the behavioural styles of others.
• Better understand, appreciate and respect all behavioural styles and more successfully interpersonally relate with, manage, motivate, coach, influence, co-operate with and inspire others.
• Initiate and successfully maintain all manner of personal, professional and commercial relationships.
• Reduce the incidence of recruitment and promotion error.
• Engage in effective behavioural conflict resolution.

Content

• How we develop our personalities, attitudes and habits and why they can be our greatest assets or our greatest liabilities.
• The proven psychological differences between individuals with a positive and negative attitude.
• DISC – The international language of behvaioural styles.
• Available assessment instruments for personal and commercial purposes.
• Identifying your personal behavioural style and implications of same.
• The general characteristics, strengths, challenges, driving motives and occupational callings of the 4 most common behavioural styles.
• Relationship strategies for effectively dealing with the 4 most common behavioural styles including how best to motivate, influence, inspire and counsel, and how to leverage their strengths and address their challenges for mutual benefit.